Privacy
Privacy at CleanerFlow Leads.
Last updated: 2026-05-06. This page is the structure of our privacy policy. State-specific disclosures (California CCPA / CPRA, Virginia CDPA, Colorado CPA, Connecticut CTDPA, Utah UCPA, and others) layer on top of this baseline and are surfaced contextually at request and apply forms.
What we collect
We collect information you give us directly when you submit a cleaning request or apply as a cleaning provider. That includes your name, phone, email, the property address (or ZIP) where the cleaning is needed, the type of cleaning, and the date you want it done.
We also collect technical information your browser sends — IP address, user agent, referrer — for fraud prevention and rate limiting. We hash this with a private pepper before storing.
How we use it
For cleaning service requests: we share your contact details with up to three matched local cleaning providers so they can reach out about your service request. The number of providers is capped — we never blast a single request to ten contractors.
For provider applications: we use your business information to verify identity, service area, and trust signals (insurance, license, references) before adding you as a buyer.
For everyone: we use technical signals (IP hash, user agent hash) to prevent fraud and abuse.
How long we keep it
Cleaning service request data is retained for the period required by the laws of the state where the request was made (typically one to three years). Consent records are retained for seven years. Opt-out records are retained indefinitely. Provider application data is retained while you have an active account and for one year after deactivation.
Your rights
You can ask us to show you what data we have about you, request correction, request deletion, and opt out of any sharing. Use the contact form on cleanerflowleads.com/contact and we respond within the time required by your state's privacy law (typically 30 to 45 days). For SMS-related opt-out: reply STOP to any text message we send you and the opt-out is immediate.
We do not sell personal information.
CleanerFlow Leads connects homeowners requesting cleaning with cleaning providers in their area. The connection is the product. We do not sell consumer data to advertisers, brokers, or unrelated third parties. We do not share consumer contact data with cleaning providers who have not been verified through our application process.
Contact
Questions about privacy? Reach us via /contact.