Our guarantees

What we promise, in writing.

Every promise below is enforced in our terms or in the product itself — not left to our discretion. If we break one, hold us to it.

You never pay for a lead nobody answered
Two days after the job date we ask the homeowner one question: did anyone contact you? If they say nobody did, we open your refund for you. You don't have to notice, and you don't have to ask.
Refunds come back as money
To the card you paid with, not as platform credit you can only spend with us. Credit is a refund that isn't one.
Three cleaners. It's in the contract.
Every lead is capped at three buyers, the cap is written into our provider terms, and the number is recorded in the homeowner's consent at intake. It holds arithmetically — we tested it.
You see the score before you spend
Freshness, completeness, ZIP match and budget signal, all visible before you buy. Pay first and find out later is not a model we run.
Turning leads off means off
One switch stops lead flow completely — not a pause that quietly resumes. A separate switch silences email without stopping leads. There's also a monthly spend cap you set yourself.
Your reviews are yours
The reputation you build here follows you. If you leave, we don't erase it as leverage — your review history is yours to take.
If we suspend you, we tell you why
With the reason and a way to reply. Disputing a charge with your bank is not, by itself, grounds for losing your account.

These are commitments, not marketing. Where a promise touches money or your account, it lives in the provider terms — the enforceable version.

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Our guarantees

Every promise below is enforced in our terms or in the product itself — not left to our discretion. If we break one, hold us to it.

You never pay for a lead nobody answered
Two days after the job date we ask the homeowner one question: did anyone contact you? If they say nobody did, we open your refund for you. You don't have to notice, and you don't have to ask.
Refunds come back as money
To the card you paid with, not as platform credit you can only spend with us. Credit is a refund that isn't one.
Three cleaners. It's in the contract.
Every lead is capped at three buyers, the cap is written into our provider terms, and the number is recorded in the homeowner's consent at intake. It holds arithmetically — we tested it.
You see the score before you spend
Freshness, completeness, ZIP match and budget signal, all visible before you buy. Pay first and find out later is not a model we run.
Turning leads off means off
One switch stops lead flow completely — not a pause that quietly resumes. A separate switch silences email without stopping leads. There's also a monthly spend cap you set yourself.
Your reviews are yours
The reputation you build here follows you. If you leave, we don't erase it as leverage — your review history is yours to take.
If we suspend you, we tell you why
With the reason and a way to reply. Disputing a charge with your bank is not, by itself, grounds for losing your account.

These are commitments, not marketing. Where a promise touches money or your account, it lives in the provider terms — the enforceable version.

You never pay for a lead nobody answered